Switching cleaners feels riskier than it actually is. Most of the disruption people worry about comes from doing it without a plan, not from the switch itself. Here's how to do it cleanly.
Before you give notice
Check your current contract for a required notice period, most are 30 days
Line up your new cleaner's start date before your old one's last day, don't leave a gap
Get a walkthrough scheduled with the new company before cancelling anything
The week of the switch
The biggest source of disruption isn't the cleaning itself, it's staff not knowing who's coming into the building or when. A short heads-up, even just a sticky note by the front desk or a line in a team email, prevents most of the confusion.
Let front-desk or reception staff know the name of the new company and roughly what time they'll arrive
Confirm building access: keys, fob, alarm codes, whatever your new cleaner needs
Point out anything unusual about your space during the first visit, a fragile item, a room that's off-limits, whatever matters
What a good new cleaner should handle for you
A company that's done this before should make the transition close to invisible on your end. If they're asking you to figure out logistics they should already know how to handle, that's a preview of how the relationship will go.
How we handle new clients: we start with a free walkthrough to confirm scope and access, then a 30-day trial so you can evaluate us with zero long-term commitment before deciding anything.